Cancellation and rescheduling must be done at least 72 hours in advance of your booking. Failure to adhere to this policy you will incur a late cancellation fee equivalent to the full remaining balance of the appointment cost.
This is to be paid before you can rebook any future appointments.
The cancellation fee is applicable universally, irrespective of the reason for cancellation.
Consultation appointment require 72 hours notice if you need to reschedule. Failing to turn up for your appointment you will incur a £10 charge and unable to book in for future appointments.
Annual touch ups can only be booked by existing clients. Any new clients with previous work will require to contact me first before booking in. This will be a completely new treatment and will require 2 appointments to achieve the best results.
Your 4-8 weeks top up will need to be booked 4-8 weeks after your first treatment. I will send a reminder email (check in your junk) & text when it is due so you don't have to remember. Any longer than 8 weeks you will incur an extra charge as this will take more time. Without your top up you will not get the results you wish for and your brows will fade much faster.
If you have any concerns or questions please just ask,